School Services of Montana
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​ THE MEMO?


​Welcome to the Medicaid Billing
Service Portal ​Newsletter Archives
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2023-2024 SY
March 2024 IN THIS EDITION   FREE Zoom Training With Lisa This Month | About School Services of Montana | Emails and Compliance: HIPAA & FERPA | 🔔Time to Catch Up on Medicaid Billing | Adding Students to the Service Portal |  Resource Reminder: Personal Care & Direct Care Therapy User Manuals | About SSoM Electronic Medicaid Billing Program via RELAY

​January 2024 IN THIS EDITION   FREE Zoom Training This Month | Emails and Compliance: HIPAA & FERPA | Service Portal Password Security Tips | Adding Students to the Service Portal |  Resource Reminder: Personal Care & Direct Care Therapy User Manuals | About SSoM Electronic Medicaid Billing Program via RELAY

December 2023 IN THIS EDITION   Dec. 12 Zoom Training: Personal Care Aide @ 1:30pm | Learn More About School Services of Montana | Limited December Hours | Your Secure Service Portal Password & Student Data | Service Portal Manuals: Personal Care; Direct Care Therapy | About SSoM Medicaid Billing via RELAY

November 2023 IN THIS EDITION   Zoom Training This Month | Personal Care Child Profile Forms | Medicaid Billing Service Logs - Personal Care Services | HIPAA & FERPA | Service Portal Manuals: Personal Care; Direct Care Therapy | About SSoM Medicaid Billing via RELAY

October 2023 IN THIS EDITION   Zoom Training This Month | Personal Care Child Profile Forms | Create or Upload Your Caseload | HIPAA & FERPA | Service Portal Manuals: Personal Care; Direct Care Therapy | About SSoM Medicaid Billing via RELAY

September 2023  IN THIS EDITION    Zoom Training with Lisa Aug. 28: Direct Care Providers @ 3pm, Personal Care Aides @ 3:30pm | Check the Date on Your Personal Care Child Forms | Creating/Updating Your Caseload | Please be Patient: student grades & school info will be updated soon | Service Portal Manuals for 2023: Personal Care, Direct Care Therapy | About SSoM Medicaid Billing via RELAY

2022-2023 SY
Apr 2023  IN THIS EDITION    Supervision Log: Bell Icon & the Supervision Wizard | Student Information Form: Adding Students to the Service Portal via ShareFile |  How to Log an Absence & Non-Billable Logs | Updated Service Portal Manuals for 2023: Personal Care, Direct Care Therapy | About SSoM Medicaid Billing via RELAY

Mar 2023  IN THIS EDITION    Annual Notice | How to Log an Absence & Non-Billable Logs  | Updated Service Portal Manuals for 2023: Personal Care, Direct Care Therapy | About SSoM Medicaid Billing via RELAY

Feb 2023  IN THIS EDITION    RELAY Portal Service Logs | Service Portal Password Reminders | Updated Service Portal Manuals for 2023: Personal Care, Direct Care Therapy | About SSoM Medicaid Billing via RELAY

Jan 2023  IN THIS EDITION    Emails and Compliance | CompuClaim is now RELAY | YOUR Service Portal Password | Service Portal Manuals have been updated for 2023 | SSoM is Hiring a Tech Support Assistant

Dec 2022  IN THIS EDITION    Happy Holidays! | CompuClaim is now RELAY | YOUR Service Portal Password | Service Portal Manuals are a Great Resource

Nov 2022  IN THIS EDITION    Instructions and Tips For: adding Personal Care Services, Creating or Updating Your Caseload, Adding Goals to a Student Account, Creating Groups in the Service Portal | YOUR Service Portal Password | Service Portal Manuals are a Great Resource

Sept 2022  IN THIS EDITION    Medicaid Billing Service Logs | Creating or Updating Your Caseload | Adding Goals to a Student Account | Evaluations | Please Be Patient | Service Portal Tips & Manuals for Personal Care and Direct Care Therapy

2021-2022 SY
May 2022  IN THIS EDITION    Guidelines for Billing | Keep Your Caseload Current | Service Portal Tips & Manuals for Personal Care and Direct Care Therapy

Mar. 2022  IN THIS EDITION    Medicaid Billing Annual Notice to Parents | How to Log an Absence | Progress Reports | Evaluations | Service Portal Tips & Manuals for Personal Care and Direct Care Therapy

Jan. 2022  IN THIS EDITION    How to Fix a Logging Error Using the Edit Service Log Wizard | Update to the Service Portal Webpage | Service Portal Tips: Personal Care Manual; Direct Care Therapy Manual

​Dec. 2021  IN THIS EDITION    Service Portal Support Holiday Support Availability | Adding goals to a Student Account | Add a Student to the Service Portal via the Student Information Sheet (fillable PDF form) | Service Portal Tips & Manuals

Nov. 2021  IN THIS EDITION    Guidelines for Billing: Logging Personal Care Services | Adding goals to a Student Account | Add a Student to the Service Portal via the Student Information Sheet (fillable PDF form) | Service Portal Tips & Manuals

Sept. 2021  IN THIS EDITION    Guidelines for Billing (the answer is in the IEP) | Keep Your Caseload Current (removing & adding students; grades & schools updated in Sept/Oct)  |  Service Portal Tips (secure passwords, user manuals)

2020-2021 SY
April 2021  IN THIS EDITION    Guidelines for Billing (the answer is in the IEP) | Keep Your Caseload Current (remove students you no longer serve) | Service Portal Tips: Personal Care Manual; Direct Care Therapy Manual

February 2021  IN THIS EDITION    Medicaid Billing Annual Notice to Parents | Non-Billable Logs using the Service Log Wizard | Progress Reports | Evaluations | Webinar - ELA/Literacy: Supporting Students with Dyslexia & Other Reading Disabilities 3/31 & 5/5 | Service Portal Manuals for: Therapists; Personal Care & Nursing


January 2021  IN THIS EDITION    Oops! How to fix a logging error  |  Missing Student? Fill out the Student Information Sheet  |  Service Portal cleanup: inactive students  |  Links to Service Portal manuals

December 2020  IN THIS EDITION    Service Portal support hours over winter break  |  Missing Student? Fill out the Student Information Sheet  |  HIPAA and FERPA-keep student information confidential  |  Links to Service Portal manuals 

November 2020  IN THIS EDITION    Guidelines for logging your personal care services  |  Missing Student? Fill out the Student Information Sheet  |  HIPAA & FERPA: using ShareFile for compliance in sharing student information  |  Links to Service Portal manuals

October 2020  IN THIS EDITION    New contact info (phone & fax) for the 20-21 SY  |  Guidelines for medicaid billing: group services; student goals & objectives  |  HIPAA & FERPA: using ShareFile for compliance in sharing student information  |  Links to Service Portal manuals

September 2020  IN THIS EDITION    New contact info (phone & fax) for the 20-21 SY  |  Getting started: logging into the Service Portal + instructions for logging services (IEP, telehealth, etc), adding goals, evals, and non-billables  |  Links to Service Portal manuals

2019-2020 SY
April 2020  IN THIS EDITION:  Teletherapy & Compliance (FERPA & HIPAA req's)  |  School-based services manual: the DPHHS manual was just updated  |  Thank you to all survey respondents : ) 

February 2020  IN THIS EDITION:  Non-billable logs featuring the Service Log Wizard  |  Has your district sent the annual notice to parents?  |  Links to Service Portal manuals for: Therapists; Personal Care & Nursing

January 2020  IN THIS EDITION:  How to fix a logging error using the Edit Service Log Wizard  |  Service Portal security update scheduled for Feb. 1, 2020  |  Links to Service Portal manuals for: Therapists; Personal Care & Nursing

December 2019  IN THIS EDITION:  Guidelines for Medicaid Billing - the answer is in the IEP  |  Logging provider services - non-billable logs   |  Missing student? Fill out the student information sheet

November 2019  IN THIS EDITION:  Guidelines for Medicaid Billing - student goals & objectives  |  You are awesome at what you do! Make sure you log your personal care services   |  Missing student? Fill out the student information sheet

October 2019  IN THIS EDITION:  Tip: Service Portal shortcut for group services saves time  |  Tip: save student goals & objectives to save time entering service logs   |  HIPAA & FERPA - keeping student info confidential by faxing docs or uploading to ShareFile  |  Our Client ID has changed to Montana

September 2019  IN THIS EDITION:  Please note that we have a new client ID  |  Guidelines for Billing  |  Links to Service Portal Manuals for Therapists; Personal Care & Nursing  |  School Based Best Practices Oct. 17 - 18 in Billings

2018-19 SY
May 2019  IN THIS EDITION:  Bookmark of the Service Portal link  |  Guidelines for Billing  |  HIPAA and FERPA  |  Be Sure to Log Your Services in the Service Portal (+ critical year-end reminders)

March 2019  IN THIS EDITION:  Instructions on Logging for Snow Days (aka student did not receive a service)  |  Medicaid Annual Notice for Parents  |  Links to Service Portal Manuals for Therapists and Personal Care/Nursing providers

February 2019  IN THIS EDITION:  Guidelines for Billing  |  Medicaid Annual Notice  |  Links to both Service Portal Manuals: Therapists and Personal Care/Nursing Providers

January 2019  IN THIS EDITION:  Edit Service Log Wizard  |  Upgrades to our Student Info Sheet  |  Links to both Service Portal Manuals: Therapists and Personal Care/Nursing Providers

December 2018  IN THIS EDITION:  Fillable Student Information Sheet now available!  |  Details about two new state-published AIM reports: (1) All Special Education Medicaid Report; (2) All Special Education Medicaid Service Log

November 2018  IN THIS EDITION:  U
pgrades to the Service Portal  |  Compliance Matters & the Consent to Bill form  |  Logging instructions for Personal Care services  |  Links to Service Portal Manuals: Therapists and Personal Care/Nursing Providers

October 2018  IN THIS EDITION:  Guidelines for Billing (the answer is in the IEP)  |  Logging Your Services (including logging Wizards & manuals)

September 2018  IN THIS EDITION:  Tips on keeping your caseloads current  |  resetting your password  |  Links to Service Portal Manuals: Therapists and Personal Care/ Nursing Providers

2017-18 SY
April 2018  IN THIS EDITION: Guidelines for Medicaid Billing (Keep Your Caseload Current)  |  HIPPA and FERPA (confidential student info req's)  |  Log Your Services  |  Links to Service Portal manuals: Therapists and for Personal Care/Nursing

February 2018  IN THIS EDITION: Guidelines for Billing (Quarterly Progress Summaries, Evaluations)  |  Medicaid Annual Notice  |  Log your services  |  Links to Service Portal Manuals for Therapists and for Personal Care/Nursing

November 2017  IN THIS EDITION: Guidelines for Billing (the answer is in the IEP)  |  What's with all the paper? (compliance matters)  |  Log your services  |  Links to Service Portal manuals for Therapists and for Personal Care/Nursing

September 2017  IN THIS EDITION: Time to update your caseload  |  What if I forgot my login information?  |  Please be patient: updates for student grades & schools take time  |  Links to Service Portal manuals for Therapists and for Personal Care/Nursing

School Services of Montana  | PO Box 3193  |  Bozeman, MT 59772  |  (406) 247-0284
© 2025
*Please add @mt-schools.org to staff usernames when contacting us via email.
​
We separated our email domain from staff email addresses on our website in an effort to discourage spam bots.
  • About Us
    • Members >
      • Become A Member
      • Member Benefits
    • Overview of Services
    • Meet Our Team
    • Board of Directors
    • Employment Opportunities
    • Blog
    • Donate
  • Professional Learning
    • STEM Summer Institute
    • MT Safe & Healthy Schools Project >
      • Events, Scholarships, & Resources
    • Explicit Instruction Workshops
    • Customized District PL >
      • Examples - Customized PD
    • Indian Education for All >
      • IEFA Archives
      • IEFA Book Inventory
    • Meet Our Facilitators
    • Professional Learning Events
    • General Cancellation Policy
  • Curriculum
    • Curricular Frameworks
  • Technology
    • Current Services >
      • Fall User Groups
      • Ultimate Survival Kit to Fall State Reporting
      • CRDC Reporting Course
      • State Reporting: The 411
    • Meet Our Tech Team >
      • Tech Services Testimonials
    • Infinite Campus Support
  • Medicaid Billing
    • Service Portal
    • Medicaid Forms
    • Medicaid Newsletter Archives
  • Co-op Purchasing
    • Participation Details
    • Program Bid Details